Introduction
Streamlyne LLC respects the privacy of every person who visits our website, reads our pages, or engages with the data pipeline and stream integration services that we build and run. This Privacy Policy explains in plain terms what information we collect, why we collect it, how we use it, and the choices you have. We keep this document factual and complete so that you can make an informed decision about using our website and our services.
The services available through this website are developed and operated by the developer Streamlyne, working as Streamlyne LLC. Our registered company address is 2054 E Buckingham Way, Sandy - 84093-1632, United States (US). When we use the words we, us, or our throughout this policy, we mean Streamlyne LLC and the people who run it.
Scope of this policy
This policy applies to the website found at streamlyne.mom, to any related pages that we publish, and to the information we receive when you contact us, request a service, or use any tool we make available on the site. The policy also describes how we treat information that flows through the data pipeline services we operate on behalf of our business clients.
Some of our services are provided to companies, and in those cases the company that engages us remains the controller of the underlying data. Our role is to process that data on their instructions. This policy describes our own practices as a service provider, and we also help our clients fulfil their own obligations through the design of our systems.
We want you to be clear about what this policy does and does not cover. Where a separate agreement governs a particular service, that agreement and this policy together describe how your information is treated.
Information we collect
We collect only the information that we genuinely need to run the website and to serve you well. The categories of information are described below.
Information you give us
When you use the contact form, request a quote, write to us, or otherwise reach out, we receive the details you provide. This typically includes your name, your email address, your message, and any attachments you choose to send. We store these so that we can respond to you and keep a record of our conversation.
Technical information
When you visit our website, our servers may record technical details such as your internet protocol address, the type of browser and operating system you use, the pages you view, the date and time of your visit, and the site that referred you to us. We use this information to keep the site secure and to understand how visitors use it.
Information about business contacts
If you work with us on a commercial basis, we may hold your name, your work email, your phone number, and your employer. We use this to manage our business relationship and to provide the agreed services.
Information we process for clients
Through our data pipeline and stream integration services, we may process records on behalf of our clients. This data belongs to our clients and is handled under our agreements with them. We process it only to provide the contracted service and in line with the instructions we receive.
How we use your information
We use the information we collect for a limited set of purposes, all of which are described here. We do not sell your personal information, and we do not use it for purposes that are unrelated to the ones stated in this policy.
- To respond to your enquiries and to answer your questions.
- To prepare quotes, proposals, and commercial agreements.
- To provide and maintain the services we deliver to our clients.
- To keep our website secure and to prevent misuse or fraud.
- To understand how the website is used so that we can improve it.
- To meet our legal, accounting, and regulatory obligations.
- To communicate with you about the services or about changes to matters that affect you.
We rely on these purposes to guide everything we do with your information. If we ever wish to use your information for a new purpose that is not listed here and that is not compatible with the original purpose, we will update this policy before we do so.
Legal bases for processing
Where the laws that apply to us require a lawful basis for processing personal information, we rely on the bases set out in this section.
- Performance of a contract. When we provide a service to you or to your company, we process the information needed to deliver that service.
- Legitimate interests. We process information to operate our website, to keep it secure, and to manage our business relationship with clients and suppliers.
- Consent. When we ask for your consent for a particular purpose, such as sending certain communications, we will only process your information for that purpose where consent has been given.
- Legal obligation. We may process information to meet legal, accounting, and tax obligations that apply to us.
Where we process personal information on behalf of a client as a processor, the lawful basis is established by that client, and we act in line with their lawful instructions.
Data within the flow services
A great deal of the data that passes through our systems belongs to our business clients rather than to us. When we build and operate data pipelines, event streams, and integration services, we act as a processor on behalf of those clients.
Our systems are designed so that records move through controlled stages in much the same way that water passes through a lock. Data is ingested, transformed, monitored, and delivered according to the rules we agree with each client. We keep logs of that movement so that either party can trace what happened to a record at any stage.
We do not read the content of client data for our own purposes. Where automated checks identify a potential quality problem, the result is reported to the client, and the underlying record remains the property and responsibility of the client.
Clients should review their own agreements with us, and with the parties whose data they handle, to be certain that the transfer and processing of that data is lawful.
Data retention
We keep personal information only for as long as it is needed for the purpose for which it was collected, and for as long as the law otherwise requires. When the purpose has been fulfilled, we delete or anonymise the information in a timely manner.
Enquiries and correspondence are normally kept for a reasonable period so that we can respond to follow-up questions and keep an accurate record of our dealings. Accounting and tax records are kept for the period required by law. Records held within client data services are kept according to the terms of the agreement with the client and are deleted or returned when that agreement ends.
Our retention practices are reviewed from time to time so that we do not keep information longer than necessary.
Security of your information
We take reasonable and appropriate measures to protect your information against loss, misuse, and unauthorised access. These measures include the technical and organisational safeguards that are appropriate to the nature of the information and the risks it faces.
On the technical side, we use encryption where data moves between systems, we restrict access to information on a need-to-know basis, and we keep our software up to date so that known weaknesses are addressed. On the organisational side, we train our people, we limit who can see sensitive data, and we review our procedures from time to time.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach occurs that affects your information, we will act promptly and, where the law requires, notify the relevant parties.
Privacy for children
Our website and services are intended for a general adult audience and are not aimed at children. We do not knowingly collect personal information from children under the age of sixteen years. If we learn that we have collected such information, we will take steps to remove it promptly.
If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at the address shown in the contact section of this policy, and we will assist in removing it.
International transfers
We operate from the United States, and the information we collect may be stored and processed in the United States or in other locations where our service providers operate. When information is transferred across borders, we take reasonable steps to protect it and to keep it secure in accordance with this policy.
Where a transfer takes place to a country that has different data protection rules, we rely on appropriate safeguards, such as standard contract clauses or an adequacy determination, to provide an equivalent level of protection. We keep our transfer arrangements under review so that your information is protected wherever it is held.
Your privacy rights
Depending on where you live, you may have a number of rights regarding your personal information. We honour these rights wherever they apply, and we respond to every valid request.
- Access. You may ask us to confirm whether we hold your personal information and to provide a copy of it.
- Correction. You may ask us to correct information that is inaccurate or incomplete.
- Deletion. You may ask us to delete personal information we hold about you, subject to legal obligations to keep it.
- Restriction. You may ask us to restrict how we process your information in certain circumstances.
- Objection. You may object to processing that is based on our legitimate interests.
- Portability. You may ask to receive your information in a structured, commonly used format.
- Withdraw consent. Where processing relies on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details in the contact section. We may ask you to verify your identity before we act on a request, and we will respond within the time period set by applicable law.
Rights of residents in the United States
If you live in a state within the United States that grants additional privacy rights, including rights under state privacy laws, this section describes how we support those rights.
Where such laws apply, you have the right to know what categories of personal information we collect, to request access to that information, to ask us to correct it, and to request its deletion. You also have the right not to be discriminated against for exercising these rights.
We do not sell personal information, and we do not use it for targeted advertising treated under the relevant state statutes. If you make a request, we will not treat you differently for doing so.
Requests can be made by contacting us at the details shown below. We will verify your identity and respond within the period required by law. Should you wish to appeal a decision, the contact details for raising an appeal are the same.
Your choices
You have control over much of the information you share with us. You may choose not to provide your details when you contact us, although some information is needed so that we can respond. You may also choose which details you include in your message.
If you receive communications from us that you no longer wish to receive, you may decline them at any time, and we will honour that choice promptly. Because our messages are usually a direct response to a request from you, marketing communications are kept to a minimum, and we only send them where you have asked to be kept informed.
You can also manage technologies such as cookies through your browser, as described earlier in this policy.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in the law, or in the services we offer. When we make a material change, we will revise the date shown at the top of this page and make the updated policy available here.
We encourage you to review this page periodically so that you remain aware of how we handle your information. Your continued use of the website after a change takes effect means that you accept the updated policy, to the extent the law allows.
Contact information
If you have any questions about this Privacy Policy, or about how we handle your personal information, please contact us using the details below.
Streamlyne LLC
2054 E Buckingham Way
Sandy - 84093-1632
United States (US)
Email: notify@streamlyne.mom
Phone: +18147324351
We will acknowledge your enquiry and respond to you as soon as we reasonably can. Where a concern is not resolved to your satisfaction, you may also have the right to lodge a complaint with a relevant supervisory or regulatory authority.